Known bugs and issues

Backoffice does not load / Sandbox does a "timeout"

If the sandbox is unresponsive, please proceed to a "re-start"

Go to your list of WorkStations

Open the header menu, then click on "Remote Workstations"

This will list all the remote workstations created for you, just click on one to manage it.

Then on the page, you will have "Restart" option in case it is an error

Cannot git clone / pull?

This is probably an issue with forwarding your SSH key

Import process

🌟Import websites

Only small parts are not imported, they don't prevent using the environments for testing and development. Remaining issues are on the "not prioritized" list. If one of these issues is blocking, please let us know and we will discuss it with product team to have it prioritized.

• Website's extensions are imported automatically ONLY IF the extension is already present in the RWS so that when you import websites, you have it with the extension.

• Personalization: you need to re-setup your campaigns, triggers, etc. (ticket)

• BO Theme settings are not imported (i.e. custom fonts, etc.)

• For locales translated at theme level, you can now import them by going to the "Local" section in "Exodus" and by clicking on ADD button i.e. https://tc.ts-staging1.tc.exo7d.us/exodus/local/

  • It can take a few minutes depending on the size of the theme

• For collection pages: URL overload, SEO & Meta new feature not working yet (ticket)

• Internal Link / Galaxy link:

  • Link to unit item (detail page) not imported (ticket)

• Related to Media Manager ongoing ticket:

  • Custom fonts import in the BO not working (Media Manager v2), you can import them

  • Website favicon not working (Media Manager v2)

  • Languages flag images are not working (Media Manager v2)

Good to know

• the ID of websites and pages are not the same as on production, so the paths of the links are different

• For now, domain settings (proxy) are not imported. Indeed, they contain the production credentials.